Technology will change the way people work, learn and make decisions and hence also the operating model of organisations. The world of work will be driven by technological innovation and digital productivity. Should organizations fail to upskill and reskill employees, adjust work processes and organizational models it could lead to an increased level of complexity in organizations. This would have a negative impact on value to the customer, profitability and the growth of the organization as well as its ability to be innovative.
The need for technological innovation and digital productivity are largely resulting from the Fourth Industrial Revolution. Schwab (cited in World Economic Forum, 2017) describes the extent and nature of the Fourth Industrial Revolution. He states that:
“In its scale, scope and complexity, what I consider to be the fourth industrial revolution is unlike anything humankind has experienced before. We have yet to grasp fully the speed and breadth of this new [fourth] revolution. Consider the unlimited possibilities of having billions of people connected by mobile devices, giving rise to unprecedented processing power, storage capabilities and knowledge access. Or think about the staggering confluence of emerging technology breakthroughs, covering wide-ranging fields such as artificial intelligence, robotics, the internet of things, autonomous vehicles, 3D printing, nanotechnology, biotechnology, materials science, energy storage and quantum computing, to name a few.”
At the 2017 Southern African Knowledge Management Summit (29-31 August) we will look at the implications of the Fourth Industrial Revolution for KM. Dr Deonie Botha from Sebata Municipal Solutions and Carl Wocke from Merlynn Intelligence Technologies will give presentations. Prof Martie Mearns from the University of Johannesburg will lead a panel discussion on this topic.
According to Dr Deonie Botha Knowledge Management is characterised by many definitions and manifestations and even more initiatives that are all aimed at enabling employees to perform better and smarter and for organizations to somehow derive value from its investment in a Knowledge management capability and infrastructure. Some of these initiatives have been successful and even more have failed. Dr Botha will in her presentation look at several critical questions that need to be considered for Knowledge management to continue to add value within a Fourth Industrial Revolution organizatio. These questions are necessary to ascertain whether Knowledge management will evolve into an entirely different “format” or if it will simply cease to exist because of the pervasive nature of technology.”
Carl Wocke from Merlynn Intelligence Technologies asks if Artificial Intelligence in Knowledge Management is a threat or opportunity? He will present a practical discussion around how artificial intelligence can be used to harness the very real assets of knowledge, experience and expertise within the organization. How can this contributes towards building a thinking and responsive organization?
Click here to register for the 2017 Southern African Knowledge Management Summit. The #2017SAKMS is hosted in association with Knowledge Management South Africa.