By Amy Cipolat, IQ Business
Once upon a time, in 2005, video sharing channel YouTube was launched and the third generation wave of global KM was underway, with a focus on leveraging collective knowledge. Meanwhile, at IQ Business, fresh-faced and passionate Knowledge Officer, Mel, was working hard to implement SharePoint 2003 (fondly named “SuperPortal”) to enable her Knowledge Synergy strategy, in which Communities of Practice were a major focus. It was at this time, that Amy (Mel’s successor) started studying at Wits University, and Chris (Amy’s successor) was in Grade 9.
Then, in 2011/12, Facebook turned 8 and filed for IPO, while knowledge capture and transfer were top priorities in the KM world. Meanwhile, at IQ Business, the new (and very green) Knowledge Officer, Amy, was hard at work building on IQ’s beloved “SuperPortal” and migrating to SharePoint 2010 in order to rekindle the focus on knowledge collection and sharing in the business after the departure of Mel. It was at this time, that Mel (Amy’s predecessor) finished her Masters in Knowledge Management, and Chris was in his second year at the University of Johannesburg.
In 2015, payment app Apple Pay was launched and Knowledge Transfer and Collaboration were identified by the APQC as the top KM priorities. Meanwhile, at IQ Business, the new Knowledge Officer, Chris (having just taken over from Amy) was working hard at migrating IQ’s “SuperPortal” to SharePoint 2013 as part of the business’s Office 365 cloud implementation. It was at this time that Mel re-joined IQ Business to launch a new Knowledge Capital offering, and Amy moved into consulting on Mel’s team.
Thus it came to be that Mel Sutton, Amy Cipolat and Chris Le Bruh found themselves working together to take IQ Business’s “SuperPortal” to the next level.
Join this (age) diverse group of KM enthusiasts on 12 May at the Case Study Cafe, as they tell their stories and share their lessons in SharePoint at IQ Business spanning 10 years, in a light-hearted case study from which anyone looking to use SharePoint as a KM enabler can learn.